Privacy Policy
Effective: 2026-06-11
1. Who we are
Smart SIP Solution is a female-led financial consultancy based in Shillong, Meghalaya, India. This policy explains how we handle personal data under India's Digital Personal Data Protection Act 2023 (DPDP Act).
2. Data we collect
- Contact form data: name, email, phone number, message — submitted voluntarily when you book a call or email us.
- Analytics: anonymised device, browser, country and page-view data via Google Analytics 4 (GA4).
- Security logs: IP addresses and request metadata logged by Cloudflare to detect abuse. Retained ~90 days.
- We do not collect: financial account credentials, KYC documents (handled by SEBI-registered execution partners on their own platforms), or payment data on this site.
3. How we use it
- To respond to enquiries and schedule consultations.
- To understand which calculators are useful so we can improve them.
- To protect the site from abuse.
We do not sell, rent or share your data with third parties for marketing.
4. Retention
Contact data is retained 24 months from last interaction unless you become a client (then retained per our engagement terms). Analytics data is retained per GA4 defaults (14 months). Security logs are retained ~90 days.
5. Your rights under the DPDP Act
- Access — request a copy of your data.
- Correction — fix inaccurate data.
- Erasure — ask us to delete it.
- Grievance redressal — raise a complaint to our grievance officer.
6. Grievance Officer
Sulekha Sen — Co-founder. Contact via [email protected], the contact form, or +91 94367 05768.
7. Cookies
We use cookies only for: (a) Google Analytics 4 (GA4) — anonymised analytics; (b) Cloudflare — security + performance. No advertising cookies. You can disable cookies in your browser settings; the site will still function.
8. Updates
We will update this page when our practices change and post the new effective date above. Material changes will be flagged on the homepage for 30 days.